The Good Friday Appeal is a charity that raises money for the Royal Children’s Hospital in Melbourne with a year-round program of events that culminates in a high-profile 15-hour telethon on Good Friday. 3wks delivered the Good Friday Appeal app for sick children on Google Cloud Platform.
Where it Began
With a history stretching back to 1931, the Good Friday Appeal is a charity that raises money for the Royal Children’s Hospital in Melbourne. The charity runs a program of activities each year that culminates in a high-profile 15-hour telethon each Good Friday. In 2017 alone, the Good Friday Appeal raised $A17.6 million to improve the quality of care for children at the hospital. To enable members of the public to pledge donations and deduct contributions from their credit cards, the Good Friday Appeal runs a web-based application, which this year handled in excess of $A4 million.
By 2013, the Good Friday Appeal was using a range of legacy systems to manage donations and information about donors. These systems were hard to operate and enhance, while support was expensive. To reduce costs, minimise the resources dedicated to the administration of donations across these systems and streamline its processes, the charity decided to consolidate the donation management functions into a single cloud-based web application. This application would have to support credit card payments during 364 days of low traffic before scaling to support more than $A4 million worth of donations and accompanying data in one 12-18 hour period.
The application and supporting platform would need to support this spike in traffic without compromising performance or availability.